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ITIL 4 Guiding Principles - Optimize and Automate

Henry Ford did not invent the car. Providers of automobiles during the 1800’s were ok creating cars as toys for the very rich. Henry Ford, on the other hand, was interested in the experience of the common man and created an automobile that was within the economic reach of the average American. Ford developed a method of manufacturing that optimized his resources and lowered the cost of manufacturing. His motto was to simplify, simplify, simplify! Henry Ford knew how to apply common sense to new ideas. His ability to simplify and to optimize solutions to otherwise complicated and insurmountable problems made him the great pioneer of his time.  This blog is one in a series for the seven guiding principles from ITIL 4 best practices. To optimize means to make the best or most effective use of a situation, an opportunity, or of a resource. Get started on your journey today! Optimize and Automate!  The idea to “Optimize and Automate” is not new to manufacturing and the