There are many challenges to defining and documenting a process for ongoing continual improvement and to ensure process maturity is in alignment with the overall business strategy and outcomes. One such challenge is to be able to document the “As Is” process. When documenting the “As Is” process caution must be taken not to accept the existing documentation, or flowcharts provided as the true baseline of what is really being done. What are the current activities and procedures that are being used and what is the step by step workflow that participants and stakeholders are actually performing? The actual is what really needs to be captured. The complexity of this challenge is exasperated by the fact that frequently when determining and “As Is” state for immature processes the assessor or process design engineer will discover that there is not one single process that is being followed but in fact many? What then? Non adherence to process is generally due to little or