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Showing posts with the label IT Asset Management Training

5 Essential Tips from ITIL 4 IT Asset Management Training

5 Essential Tips from ITIL 4 IT Asset Management Training Organizations rely on IT assets to power operations, drive innovation, and meet business objectives. Managing these assets effectively can be the difference between seamless operations and costly inefficiencies. That’s where IT Asset Management (ITAM) comes in, a cornerstone practice within the ITIL 4 framework. After diving deep into ITAM training, we’ve gathered five essential tips to help you enhance your ITAM strategy and maximize the value of your IT investments. 1. Focus on the Full Asset Lifecycle ITAM isn’t just about tracking assets - it’s about managing their entire lifecycle. From procurement to retirement, each stage plays a vital role in ensuring your organization gets maximum value. Key points include: Procurement: Align purchases with organizational goals and budgets. Usage: Monitor performance and compliance to reduce waste. Disposal: Ensure environmentally responsible and secure asset disposal ...

What is the difference between Process Owner, Process Manager and Process Practitioner?

This article was originally published in 2015. With the Introduction of ITIL 4, some of the concepts have changed in ways that are described below. ITIL 4 has also introduced new roles, as explained in our blog ITIL 4 and the Evolving Role of Roles . Before we dive into the difference between these roles, let’s first look at a key update in ITIL 4 – the shift from processes to practices. ITIL 4 has evolved to focus on holistic practices vs. isolated processes. By definition, a practice is a set of organizational resources designed for performing work or accomplishing an objective. For example, the purpose of the incident management practice is to minimize the negative impact of incidents by restoring normal service operation as quickly as possible. All organizations recognize the need to allocate resources to the management of incidents and mature their capabilities in that area. In ITIL 4, each practice includes resources based on the four ...