Guest Host Post by Jeff Jensen
I thought it would be valuable for me to share my own personal thoughts on what you will be able to do differently or better as a result of investing your time and money in becoming an ITIL 4 certified Strategic Leader:
ITIL 4 Foundation
WHY this class is worthwhile
ITIL 4 Foundation introduces a brand-new framework that reflects modern ways of working. It provides guidance for IT organizations to position themselves as high-performing, improve products and services, and better leverage underpinning practices. It introduces the Service Value System and lays the foundation for all intermediate modules.
WHAT you will learn
Foundational elements including value co-creation, VOCR, guiding principles, the Service Value Chain, and ITIL Practices. You'll also gain insight into service relationships and how they drive improved customer experiences and strategic objectives.
HOW this class will help you
You’ll return to your organization with practical tools to immediately improve initiatives. Concepts like VOCR, value streams, and guiding principles can shift outcomes from failure to success.
ITIL 4 Strategist – Direct Plan and Improve
WHY this class is worthwhile
DPI provides guidance on governance, alignment, and continual improvement. It helps organizations improve speed and agility through effective policies and frameworks.
WHAT you will learn
You’ll learn how to apply governance with just the right balance, and how to use the Continual Improvement Model to keep services and strategies aligned and viable.
HOW this class will help you
You’ll ensure alignment of governance policies and guidelines, and foster a culture of ongoing improvement, ensuring continued relevance in fast-changing environments.
ITIL 4 Leader – Digital and IT Strategy
WHY this class is worthwhile
DITS is a leadership class for digital transformation. It helps leaders prepare for the future and build digital-ready organizations.
WHAT you will learn
The class covers disruption, strategic positioning, and execution using a scenario-based learning approach. It equips learners with a strategic view of continual improvement to unify teams around digital strategy.
HOW this class will help you
Ideal for senior leaders or aspiring executives, DITS builds strategic thinking and equips you to guide organizations through digital evolution with confidence and impact.
In conclusion, taking these three ITIL 4 classes can empower leaders to make a lasting impact on their organization’s strategic success.
We hope to see you in class soon!
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