Upgrade from ITIL 4 to ITIL (Version 5)

If you already hold an ITIL 4 certification, you can now take a shorter route to ITIL (Version 5) Foundation. The exam may be streamlined. Your learning experience shouldn’t be.

ITIL (Version 5) builds on concepts ITIL 4 professionals already know while expanding the framework for today’s digital product and service environment. That creates an interesting question for certified ITIL 4 learners:

What does it really take to make the move from ITIL 4 to ITIL (Version 5)?

A Foundation Bridge course can provide an abbreviated transition. It focuses on what has changed and gives eligible ITIL 4 certificate holders a shorter path to the new certification. For some learners, that may sound like all they need.

At ITSM Academy, we see the opportunity differently.

If you are going to update your certification, why not also give yourself the time, context, and instructor guidance to understand the new framework in depth?

Go Beyond the Bridge

For a limited time, learners with a valid ITIL 4 certification can attend ITSM Academy’s complete, instructor-led ITIL (Version 5) Foundation course for $895, the cost of the Foundation Bridge.

The certification exam is included.

Rather than completing only abbreviated transition training, you participate in the full Foundation course. That means more time to explore the concepts, terminology, practices, principles, and structure of ITIL (Version 5), with an instructor available to add context, answer questions, and connect the guidance to the realities of your work.

Full ITIL Foundation class. Bridge price. Shorter exam.

Why Take the Complete Foundation Course?

ITIL 4 gives you a valuable head start. You already understand the importance of value, guiding principles, service management practices, and working holistically. You are not starting over.

But ITIL (Version 5) is more than a list of renamed terms or a handful of updates to memorize. It reflects the continued evolution of digital management and places greater emphasis on the creation, delivery, management, and continual improvement of digital products and services.

The complete course gives you room to do more than identify what changed. It helps you understand:

How familiar ITIL concepts carry forward into the new framework
Where terminology, structure and emphasis have evolved
How products and services work together to create value
How the guidance applies in modern, complex and increasingly AI-enabled environments
How to discuss the changes confidently with colleagues and stakeholders

That depth matters. A certification confirms that you passed an exam. A well-designed learning experience prepares you to use what you learned after the exam is over.

A Shorter Exam Designed for ITIL 4 Learners

Eligible learners attend the complete ITIL (Version 5) Foundation course but receive the official Foundation Bridge exam voucher created specifically for ITIL 4 certificate holders.

20 questions
30 minutes
Closed book

Upon successful completion, you earn the ITIL (Version 5) Foundation certification.

It is a practical combination: the breadth and discussion of the complete Foundation class, paired with the more focused exam pathway available to learners who have already demonstrated their knowledge of ITIL 4.

Who Is Eligible?

This offer is available to learners who hold either:

An ITIL 4 Foundation certificate, or
An advanced ITIL 4 certification

Certification documentation must be validated before promotional registration can be completed.

How to Claim the $895 Upgrade Offer

Email a copy of your valid ITIL 4 Foundation or advanced ITIL 4 certification to class@itsmacademy.com. Once your certification is validated, the Academy team will provide the promotional code needed to register.

The limited-time offer is available for select virtual, instructor-led ITIL (Version 5) Foundation classes.

Ready to upgrade from ITIL 4?

Get the complete ITIL (Version 5) Foundation learning experience for $895, including the certification exam.

VIEW THE ITIL 4 TO 5 UPGRADE OFFER

Do not simply cross the Bridge. Use it to move forward with clarity, confidence, and a stronger understanding of ITIL (Version 5).

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