We continue our "Best of" blog services by moving into Service Transition Who is the Change Initiator? Originally Published on July 21, 2010 The “change initiator” is the individual or group that is requesting the change. Change initiators could be users, suppliers or IT staff – depending on the nature of the proposed change. It is the change initiator’s responsibility to justify the reasons for making the change. However, since the change initiator may not understand all of the risks associated with a seemingly innocuous change, some type of impact assessment should occur. The assessment could be very simple and quick - or extensive- based on the scope of the change and business processes that are potentially affected. The change authority (CAB, Steering Committee, local CABs, etc.) assesses the impact of the propose change and determines if the change is necessary or beneficial. Impact could be negative or positive and should consider cost/benefit, resources r