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Showing posts with the label DevOps Continuous Delivery Pipeline

ITIL 4 Guiding Principles – Focus on VALUE!

Adopting the ITIL seven “Guiding Principles” for service providers could be the best way to establish a healthy organizational culture. All “Guiding Principles” are powerful but today are some thoughts on just one and that is “FOCUS ON VALUE”.    ITIL 4 best practice guidance says to focus on value.  Getting level set on what VALUE is for your business partners, customers and consumers is critical to every strategic, tactical and operational action! To understand this better let’s start with the official definition of a service. “A service is a means of enabling value co-creation by facilitating OUTCOMES that customers want to achieve without the customer having to manage specific costs and risks". If this is so, then there is a direct correlation between VALUE and OUTCOMES. When it comes to defining “VALUE” we must get OUT of “IT”.  An “OUTCOME” is what we deliver. It is not the activities within the value delivery stream but rather the RESULTS of all people

Inclusion – Required for DevOps Continuous Delivery Pipeline

As a noun the official definition of the word inclusion is defined as the state of being included or being made a part of something. When a book covers many different ideas and subjects, it is an example of the inclusion of many ideas. When multiple people are all invited to be part of a group, this is an example of the inclusion of many different people. There are many certification classes available for DevOps, Agile and ITSM. All of them will speak of Inclusion. When considering inclusion in a DevOps Continuous Delivery Pipeline, service providers frequently miss the inclusion of some very necessary elements. In order to ensure real value, and cost-effective solutions fast, it is back to basics. Consider the inclusion of the following: Best Practices and Methodologies: These are the answer for how to. It is not just one best practice, methodology or standard that will get you there. “There” is where you are trying to go. Consider methods such as DevOps, ITSM, Agile, Lean and st