In the ever-evolving landscape of business, investing in employee training is a crucial step toward maintaining competitiveness and fostering growth. However, it's essential to ensure that your organization's training dollar spend translates into meaningful outcomes and lasting benefits. In this blog, we will explore effective strategies to help your organization extract the maximum value from its training investments. ITSM Academy, Founder and CIO, Lisa Schwartz, recently presented a webinar on this topic, with practical advice about maximizing your investment once the decision has been made to conduct training - watch here Align Training with Business Goals: The foundation of a successful training initiative lies in its alignment with your organization's strategic objectives. Before investing in any training program, carefully assess how it contributes to key business goals such as improved performance, increased sales, or enhanced customer satisfaction. When training is...