The service catalogue is a data base or structured document with information about all live IT services, including those available for deployment. The service catalogue is the only part of the service portfolio published to customers and is used to support the sale and delivery of IT services. The service catalogue includes information about deliverables, prices, contact points, ordering and request processes. Service catalogs act as knowledge management tools for the employees of an organization, allowing them to route their requests for and about services and services to the subject matter experts who own, are accountable for, and operate them. It is a means of centralizing all services that are important to the employees, users and management of the organizations which use it. The service catalog acts as a digital registry and a means for highly distributed businesses to see, find, and execute services regardless of where they exist in the world. This means that ...