The Professor has been asked, “Does ITIL address Technology Lifecycle management?” In version 2 of ITIL, the ICT Infrastructure Management book focused on technology management. This is still a good resource, although availability of the publication may now be very limited. In Version 3, the same information is spread across the lifecycle - most heavily in Service Design, Service Transition and Service Operation. There are a couple of updates in ITIL Version 3 for technology management. Configuration Management is now "Service Asset and Configuration Management" so that Asset Management and Configuration Management are integrated. Service Design now defines a Technical Service Catalog to acknowledge underpinning technical services that are critical elements of business services. ITIL also includes a Technical Management function as the custodian of technical expertise. While the Technical Management function performs mo...