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Showing posts with the label ITIL Strategic Leader

WHY become an ITIL Strategic Leader

Guest Host Post by Jeff Jensen , previously posted on Jeff's Blog , February 23, 2021 I thought it would be valuable for me to share my own personal thoughts on what you will be able to do differently or better as a result of investing your time and money in becoming an ITIL 4 certified Strategic Leader : ITIL 4 Foundation WHY this class is worthwhile ITIL 4 Foundation introduces a brand new framework and concepts to reflect modern ways of working while providing guidance on how an IT organization can both position itself as a high-performing organization and improve its products, services, and underpinning practices and capabilities.  The class introduces the Service Value System, which is a systems thinking framework t hat is foundational for showing how an organization can visualize the end-to-end delivery for current state products and services, as well as utilize the guidance as a means to improve. This class is also the foundational basis of more advanced learning in the IT

ITIL® 4 - Direct, Plan and Improve (DPI)

Every successful organization in the world must strive to create a “learning and improving” culture that permeates all areas of operation.  The ITIL 4 Qualification Scheme has two main streams for advanced learning and certification: The ITIL Managing Professional, The ITIL Strategic Leader Direct, Plan and Improve is so critical it has become the universal module, that stars as a key component of both, ITIL Managing Professional and ITIL Strategic Leader streams.  The ITIL 4 Direct, Plan and Improve (DPI) training and certification course provides individuals with the real-world skills necessary to create a learning and improving IT organization. This class will focus on working holistically and aligns with principles from AGILE, LEAN and Continuous Delivery optimization. Leaders, practitioners, and all service management professionals understand that strategy is key and will walk away with a strong and effective basis for strategic direction. Learners acq