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Showing posts with the label Minimum Viable IT Service Management

Minimum Viable IT Service Management (MVITSM)

The aim of Minimum Viable IT Service Management (MVITSM) is to put in place “just enough” process to meet your organizations, needs, goals and circumstances. Minimum Viable Product To understand this concept let’s take a look at some of the origins.  The term Minimum Viable Product (MVP) originated in software development.  If we research the definition we find that in product development, the MVP is a product which has just enough features to gather validated learning about the product and its continued development. Gathering insights from an MVP is often less expensive than using a product with more features which increase costs and risk in the case where the product fails, for example, due to incorrect assumptions. Minimum Viable Process In a recent workshop Donna Knapp from ITSM Academy indicated that the Minimum Viable Process is really a matter of looking at what are the minimum critical activities that need to be performed in a process.  Complex bureaucratic processes