Service Portfolio Management is a process that ensures that an organization has the right mix of services to meet business and customer requirements. Strategists can use the service portfolio to evaluate offerings that are under consideration for investment and also to determine which services should be retired! A complete history of people, process, technology and information from concept to end of life could be tracked via the service portfolio. This investment framework is a valuable asset to every service provider. The Service Portfolio and the activities performed in service portfolio management process serve as an overall basis for making strategic decisions regarding service offerings. Major changes (those requiring executive approval) will be processed through the service portfolio management pipeline. It is here that a proposal is defined, analyzed, approved and chartered before moving into service design and more importantly before moving to project management.