In today's dynamic business climate, service outages cause real bottom line impact to the business. There are documented best practice processes and known critical success factors and yet outages that throw support organizations into reactive firefighting turmoil are far too common. Mature processes with just enough control are needed to smoothly transition new and changed services into production, helping to ensure stability for IT and the business. Most organizations will confirm that they do have Change and Release Management processes in place. Service Providers will usually have some level of Service Asset and Configuration Management control. There is generally a lot of buzz and focus on three core processes for Service Transition and the success and integration of these three are critical to business success. Three Core Processes for Service Transition are: Change Management Service Asset and Configuration Management Release Management Most IT organizations