Last week, we discussed the value of having well-rounded knowledge of ITIL, ITSM, Organizational Change and Business Management in preparation for and after the Managing Across the Lifecycle (MALC) course and certification. Here is the continuation of my recommended books. As a lifelong learner, I am always looking for new works. Please feel free to make additional suggestions via comments to this blog. Part 2: Recommended Reading Who Moved my Cheese? by Spencer Johnson The E Myth Revisited by Michael Gerber In Search of Excellence by Tom Peters The Balanced Scorecard: Transforming Strategy in Action by Robert Kaplan and David Norton Good to Great by Jim Collins Competitive Advantage by Michael Porter Competitive Strategy by Michael Porter Reengineering the Corporation by Michael Hammer and James Champy Reengineering Management by Michael Hammer and James Champy Principles of Scientific Management by Frederick Winslow Taylor First,