This is the year to shatter the silos. Consider any best practice, method or standard that you have or are thinking of implementing. In any DevOps, ITSM, ISO or Lean initiative the biggest challenge that any CIO or organization as a whole will have to address is how to meet the rate of demand and the dynamic business requirements. Dynamic business requirements are a norm not an exception and the service provider will need to ensure fluidity throughout the value stream. Shattering Silo’s will be a prerequisite to achieving end-to-end workflow and agility. Functional Silos When talking about silos most practitioners immediately think of integrating departments or functional teams. One of the more obvious silos to address here is the division between development and operational teams (DevOps). While there is a lot of buzz in the industry on how to bridge that great divide, the real chasm that hinders efficiency and optimization is that between the business and IT. Bus