How well-prepared are organizations to start their sustainability journey in digital and IT? It’s often difficult to start, either through a lack of awareness about the problem or engaging in too much talk and little action. However, with a greater understanding of how sustainability will make organizations’ and other people’s lives better – while supporting their business goals – we realize that it’s a problem to solve now, not in the future. Equally, many companies associate sustainability only with reducing greenhouse gas emissions and global warming. But there are three sustainability pillars: social, environmental, and economic. And there are numerous areas connected to each pillar: e-waste, responsible sourcing, digital poverty, fair salaries and digital carbon footprint – topics that still surprise many business leaders. ITIL® 4: Sustainability in Digital and IT is a professional guidance to help digital organizations start with sustainability. The book follows the steps of the

By Donna Knapp For more than 50 years, billions of people around the globe have celebrated Earth Day every April 22nd. When Earth Day was first introduced in 1970 there were no legal or regulatory mechanisms to protect our environment. Today there are more but there is still work to do. This year’s theme, ‘Invest in Our Planet’, reminds us that businesses, governments, and each of us individually are equally responsible for protecting our increasingly fragile planet and adopting more sustainable practices. ITSM professionals are in a unique position to contribute to a green, prosperous, and equitable future. A great first step is to look at how we can minimize and manage e-waste. According to the United Nations E-Waste Monitor report, it is estimated that 53.6 million metric tons of e-waste are produced every year worldwide. Only about 17 percent of this waste is properly collected, documented, and recycled. Much of the remaining 83 percent of e-waste sits idle in homes and businesse

By Donna Knapp Look around and it’s likely that many of the organizations that you do business with, and perhaps the company that you work for (or want to work for), are demonstrating a commitment to sustainability. Sustainability has become a top priority for CEOs but what is it? In 1987, the United Nations (UN) defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.”   Sustainability is not just environmentalism, although that is an aspect of it. Sustainability is a set of values that are shared by individuals and organizations worldwide who demonstrate their commitment to these values every day through their decisions and actions. Embedded in sustainability we also find concerns for social equity and economic development, as illustrated by the UN’s 17 sustainable development goals . In recent years much of corporate America, including many large multinationals, has signed on to support the sustainabl

Axelos/Peoplecert has released the newest ITIL Specialist course:  Sustainability in Digital & IT .   This course is designed to provide a practical grounding in the key principles of sustainability (as defined in the United Nation’s sustainable development goals ) and then uses the ITIL continual improvement model to introduce methods and models that organizations can use to improve their sustainability. In recent years much of corporate America, including many large multinationals, has signed on to support the sustainable development goals. Investors are also starting to take notice. The movement for ESG (environmental, social, and governance) investing is strong and growing, driven by investor demand and regulatory pressure. So strong, that CEOs are starting to take notice. According to a 2021 IBM survey, 37% of CEOs view sustainability as a priority over the next three to four years. According to McKinsey, “In the very near future…[sustainability] will be as fundamental to doin