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Showing posts with the label Mark Blanke

What's in Your Strategy?

One of the things we frequently hear from individuals who attend the advanced ITIL ®  4 classes such as High Velocity IT and Drive Stakeholder Value is how very different ITIL 4 is, and more specifically, how relevant it is to challenges currently facing organizations. So how can organizations leverage this guidance? They need a strategy. More specifically, they need a set of aligned strategies that are linked to the  organization’s overall objectives. According to  ITIL  4 ®  Digital and IT Strategy , this set of strategies includes: A  business strategy  – how an organization defines and achieves its purpose A  digital strategy  – a business strategy that is based all or in part on using digital technology An  IT strategy  – a technology strategy and corresponding architecture that supports the digital strategy; along with the back-office strategy and administrative elements of information technology (e.g., the data center and infrastructure) While seemingly separate and distinct, th