In the thrilling galaxy of IT Service Management (ITSM), a shining star has illuminated the path to excellence for two decades. ITSM Academy proudly celebrates its 20th year, and in a cosmic twist, announces its sponsorship of the Pink Elephant's 27th Annual International IT Service Management Conference and Expo, themed around the legendary Star Wars saga. 20 Years of Excellence:   Since 2004, ITSM Academy has been a force for good in the realm of IT service management education and training. Adaptability and evolution have been the Academy's lightsabers, cutting through the challenges of the ITSM landscape. With two decades of commitment to empowering professionals, ITSM Academy continues to equip them with the skills necessary to navigate the complexities of the ITSM domain. Conference Sponsorship in a Galaxy Far, Far Away: As a proud sponsor of the Pink Elephant's 27th Annual International IT Service Management Conference and Expo, ITSM Academy's booth celebrates, &