Posts

Showing posts from January, 2015

Service Catalog

The service catalogue is a data base or structured document with information about all live IT services, including those available for deployment.The service catalogue is the only part of the service portfolio published to customers and is used to support the sale and delivery of IT services.The service catalogue includes information about deliverables, prices, contact points, ordering and request processes.
Service catalogs act as knowledge management tools for the employees of an organization, allowing them to route their requests for and about services and services to the subject matter experts who own, are accountable for, and operate them. It is a means of centralizing all services that are important to the employees, users and management of the organizations which use it. The service catalog acts as a digital registry and a means for highly distributed businesses to see, find, and execute services regardless of where they exist in the world. This means that people in one part of …

DevOps and Infrastructure as Code

With the onset of the cultural and professional movement into today’s industry I recognize that culture and people are at the forefront and also acknowledge that automation will be critical to our success as we move to improve productivity and quality throughout the lifecycle between Development and Operations. (DevOps).
Some believe that DevOps is all about pushing development paradigms into operations others believe that it is taking the accountability for risk mitigation and production that has been traditionally owned by operations into development.   It is in fact both and understanding terms such and Infrastructure as code, unit testing, integration testing, and more importantly how the integrated roles between Dev, Ops and third party vendors fit into that will help to ensure the scalability, speed and productivity that we all need to deliver quality service. 
Infrastructure as code

The essence of Infrastructure as Code is to treat the configuration of systems the same way that s…

Search This Blog