Improvement / Transformation As a Result of Disruptive Processes

I was recently asked about companies that have made improvements and/or had significant transformation as a result of disruptive processes. The one that I am familiar with is Netflix and their philosophy of injecting failure into the production environment to ensure systems are fault-tolerant and how they continually test their ability to survive “once in a blue moon” failures.

Introducing Chaos Engineering - Netflix Simian Army

http://techblog.netflix.com/2014/09/introducing-chaos-engineering.html

I did some additional Google searches: “Disruptive improvements” & “Improving your IT services in a disruptive way”. I think the following sites and resources provide more insight:

Disruptive Business growth steps – Dow Corning

https://www.dowcorning.com/content/publishedlit/solarticles/simple_steps.pdf

IPhone success: Disruptive innovation and continuous improvement

http://businesstheory.com/apple-teach-product-development/

Disruptive technologies: Advances that will transform life, business, and the global economy

http://www.mckinsey.com/insights/business_technology/disruptive_technologies

Disruptive Innovation – Third Degree

http://www.thirddegreeadv.com/disruptive-innovation

This book has additional information as well: The Innovators Dilemma, by Harvard Business School professor Clayton Christensen.

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