I remember
reading a quote “Every business today is a technology company” or something
close to that. As we move from business-IT alignment to business-IT integration
and now convergence, it is becoming more and more critical to understand and
manage both the business and IT capabilities so that integration of the
business strategy, IT strategy and the IT portfolio are seamless. In today’s business climate it is imperative
that the IT organization not only understand what the business strategy is, but
be able to initiate and deliver services that not only support it, but help to
shape it. The Business Relationship
role, process and capability is integral in making that happen.
One of the
tools that can be engaged to help facilitate this convergence is the “Business
Capability Roadmap. It is made up of
three key components:
- Roadmap Business Capabilities: Identifies how business capabilities need to change to achieve defined strategies.
- Roadmap Enabling Capabilities: Identifies how provider capabilities need to change in order to underpin new business capabilities.
- Assess Enterprise Opportunities: Explores how new provider capabilities will be engaged across the enterprise.
The benefit
that the organization derives from this activity is that we understand where
the business is taking key capabilities over the next 3 to 5 years so that we
can appropriately support its strategic objectives. We can then ally business and provider
processes, information, services and technology to a common vision and
mission. This will accelerate strategic
thinking versus short term thinking. It drives the conversation forward to
increase understanding between the business and the provider which results in
the ability to identify enterprise opportunities more quickly allowing us to be
more agile in the delivery of new or improved services.
For more
information please see http://www.itsmacademy.com/brmp
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