Historically, many
companies have had a single strategy for selecting, deploying and managing
applications. They have had a defined structure for classifying applications by
value or functionality, but failed to recognize that applications are
fundamentally different based on how and when they are engaged by individuals
and the organization as a whole and the pace at which these tools need to be
changed and updated. Many
organizations are finding themselves with an enterprise application strategy
that fails to satisfy the needs of the business community, which has often led
to underutilized applications throughout their portfolio.
Gartner’s Pace
Layered Application Strategy is a methodology for categorizing applications
based on how they are used and how fast they change. This strategy helps IT organizations
rationalize the use of DevOps practices that ensure a faster response and a
better ROI, without sacrificing integration, integrity or governance requirements. The strategy has defined three
application categories, or "layers," to distinguish application types
and help organizations develop more appropriate strategies for each:
- Systems of Record — Established packaged applications or legacy homegrown systems that support core transaction processing and manage the organization's critical master data. The rate of change is low, because the processes are well-established and common to most organizations, and often are subject to regulatory requirements.
- Systems of Differentiation — Applications that enable unique company processes or industry-specific capabilities. They have a medium life cycle (one to three years), but need to be reconfigured frequently to accommodate changing business practices or customer requirements.
- Systems of Innovation — New applications that are built on an ad hoc basis to address new business requirements or opportunities. These are typically short life cycle projects (zero to 12 months) using departmental or outside resources and consumer-grade technologies. (1)
Yvonne Genovese, vice president at Gartner said ”One
of the keys to using pace layering is to take a more granular approach to
thinking about applications. When
classifying applications in pace layers, they must be broken down into
individual processes or functions. Gartner analysts said that one of the keys to
developing this strategy is listening carefully to the way business people
describe their vision for particular parts of the business. These categories of
ideas include:
- Common ideas — aspects of the business in which leaders are happy to follow commonly accepted ways of doing things that change fairly slowly.
- Different ideas — aspects of the business in which leaders not only want to do things differently from comparable organizations, but also can specify the details of how the different approach should be taken, and can expect these details to change on a regular basis.
- New ideas — aspects of the business in which leaders are thinking of an early stage concept, and are not at the point where they can be specific regarding the details of how things should work. (2)
By
engaging in Pace Layered Application Strategy, DevOps practices, along with a
strong Business Relation Management (BRM) process, we can realize the goals of collaboration
and integration while using technology to automate
the process of software delivery and infrastructure change, while providing a
secure and cost-effective environment to support core business processes.
1&2
Source: Gartner - Pace Layered Application Strategy - http://www.gartner.com/newsroom/id/1923014, http://www.itsmacademy.com/resourcecenter
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