ITIL 4 is coming! ITSM Academy is working hand and hand with the experts to ensure you achieve your mission. ITIL 4 Updates will be kept current for you so that you can stay the course. As a Global Strategic Partner of AXELOS (the owners of ITIL) we have been working with their teams, and the global community, to help ensure that ITIL 4 is "worth the wait".
ITSM professionals have the opportunity to expand on the work, effort and skillsets that they gained from ITIL v3 and allow newcomers the opportunity to accelerate their ITSM and transformation initiatives. ITIL 4 will help us all to accelerate our productivity and to integrate Best Practices across the entire organization for real transformation and business value.
ITIL 4 retains the best of ITIL v3/2011, with most of the operational and tactical practices and processes you know. The release also includes focus on integrating many best practice "frameworks". Think DevOps, Agile, Lean, etc. All good news – and long overdue.
Kickstart Your Journey
Prepare NOW for ITIL 4 by becoming a Certified ITIL Practitioner.
Stay the course my friends. As AXELOS rolls out ITIL 4, the timing is great to learn about the current influences and cultural movements directly impacting the updates; including Agile Service Management, DevOps, Lean and Process Design. It is high risk to lose momentum or to abandon the gains we have made with Best Practices. Don’t back off on your education, training and leadership. As an industry, we must keep the momentum going.
On the ITSM Academy website, we have created a page for ITIL4 updates, feel free to bookmark it and check back in as we progress into 2019.