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DevOps Leaders Take Action – Key Takeaways


Education, learning and certifications are necessary. Taking ACTION shapes our world.

Getting certified is certainly valuable for career driven DevOps practitioners and leaders but what is most rewarding is listening to attendees of the course talk about the results and key take aways. Below are examples of key take aways from learners who attended a recent DevOps Leader course from the ITSM Academy’s DevOps Campus. Read through them. Get some tips for your DevOps leadership! Be inspired and take action!

  • I liked the shared practices and discussion in class for the idea of figuring out who the "friends" of DevOps are. What I learned in this class will stay with me forever.
  • Our value stream maps (VSM) are very detailed and complex. Therefore, I plan to go back and simplify our VSM’s so that we are seeing the highest-level view of the value stream. I learned from the VSM activity in this class how powerful that can be. This will allow us to "sell" the improvement opportunity to our organization. Any VSM I've been involved with has been really "in the weeds". We are LEAN certified, and we are doing it all wrong. Creating the high level VSM in class and listening to other shared practices has motivated me to really get VALUE from our Value Stream Maps.
  • Because of this class, I was motivated last night to create a communication using some of the techniques that we learned. I sent it out to the country leaders and the response has been amazing. Establishing DevOps in our culture is going to be very time consuming, but it will be worth it. I created a sign in front of my desk that says “Listen, Acknowledge, Explore and Respond”. The discussion we had around these and many other techniques are all things that we know about at some level. Hearing how others apply them has really inspired me. I've taken so many notes about what the others in the class have said. It's amazing this is the first class I've taken where I understand everything. All the examples and everything you have shared has expanded my mind. I want to thank everybody for a great class.
  • One of the greatest challenges we have is that our organizational structure is not conducive to agile teams and DevOps integrated pipelines. Silo’s are killing us. Learning about the Tribe/Squad model and then listening to others talk about how they are restructuring was amazing. I always thought that I must have upper management driving the structure initiative and the course supports that. That said, I learned from others in the class how they organically started shifting in that direction while they had others working on the upper management buy in. I am committing right now to take action using some of these tips and techniques. I learned that not only can I shape my own career, I can really begin right now, today to shape the direction of this organization for the people that it serves.

DevOps Leadership - Be Inspired! Take Action!



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