ITIL V3 and MOF 4.0

Since 1999, Microsoft has offered its own framework for IT Service Management. The analogy with ITIL has always been clear, which is quite obvious as both frameworks offer documented 'best practice' guidance for IT Service Management. There are plenty of interesting differences though.

In a cross-reference document, Microsoft illustrates how MOF and ITIL play leap-frog. The document offers a detailed analysis of the similarities and differences of both frameworks.
More information: go to MOF or download the paper here: Cross-reference MOF-ITIL.

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