ITIL® 4 - Direct, Plan and Improve (DPI)

Every successful organization in the world must strive to create a “learning and improving” culture that permeates all areas of operation.

The ITIL 4 Qualification Scheme has two main streams for advanced learning and certification:

The ITIL Managing Professional,

The ITIL Strategic Leader

Direct, Plan and Improve is so critical it has become the universal module, that stars as a key component of both, ITIL Managing Professional and ITIL Strategic Leader streams.

The ITIL 4 Direct, Plan and Improve (DPI) training and certification course provides individuals with the real-world skills necessary to create a learning and improving IT organization. This class will focus on working holistically and aligns with principles from AGILE, LEAN and Continuous Delivery optimization. Leaders, practitioners, and all service management professionals understand that strategy is key and will walk away with a strong and effective basis for strategic direction.

Learners acquire an understanding of:

The integration of value streams and activities to create, deliver and support IT-enabled products and services

The influence and impact of new ways of thinking for when and how to do work

How Agile and Lean and ITIL can be leveraged to an organization’s advantage

A practical and strategic method for planning and delivering continual improvement with agility

Start today to gain a strong strategic advantage via a culture of learning and improving. The only way to do that is to take action!

To learn more, or to register for the Direct, Plan and Improve certification course, please visit https://www.itsmacademy.com/DPI

Comments

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