Let’s continue our discussion on IT Service Management Frameworks. Recently, we talked about the question based guidance in the MOF Solution Accelerators. Now, I would like to offer you additional information on the MOF Management Reviews. MOF Management Reviews will help organizations ensure that their technology services are on track to deliver expected business value. They offer guidance to help management set goals, evaluate progress and confirm results. The MOF Layer/Phase and the aligned Management Review is listed as such:
Available for free download are detailed diagrams of all the MOF Management Reviews. The diagrams offer a one page summary of the goals, inputs, outputs, key attendees, meeting frequencies, and milestones for each of the six MOF reviews. There is some great information to be found quickly in this visual representation. I have included the link below which will allow you to download the Management Reviews and their accompanying diagrams. Go out and download the information, take a look at it. I am sure some, if not all, of the reviews can be incorporated in your service management program.
http://technet.microsoft.com/en-us/library/ff653519.aspx
- Manage Layer
- Policy and Control MR)
- Plan Phase
- Service Alignment MR
- Portfolio MR
- Deliver Phase
- Project Plan Approved MR
- Release Readiness MR
- Operate Phase
- Operational Health MR
Available for free download are detailed diagrams of all the MOF Management Reviews. The diagrams offer a one page summary of the goals, inputs, outputs, key attendees, meeting frequencies, and milestones for each of the six MOF reviews. There is some great information to be found quickly in this visual representation. I have included the link below which will allow you to download the Management Reviews and their accompanying diagrams. Go out and download the information, take a look at it. I am sure some, if not all, of the reviews can be incorporated in your service management program.
http://technet.microsoft.com/en-us/library/ff653519.aspx
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