So who should consider becoming a Certified Process Design Engineer (CPDE)? Well anyone can consider it. Is your organization engaged in some type of certification, working to reach some optimized level of maturity, trying to improve the processes you already have or create a process to meet some new customer requirement? All of these scenarios would employ the skills of a CPDE. To start with, no matter which framework or standard you are utilizing processes must be:
- Defined
- Documented
- Managed via performance metrics
- Continually improved
You first must understand the factors that are triggering a process improvement initiative. These are just a few factors, but understanding why an initiative is needed is an excellent place to begin and can ensure that you have the correct set of priorities before you undertake any project.
- Changing customer requirements
- Processes that are too complex or have become bottlenecks
- Inadequate measures or controls
- Consolidation
- Developing processes: Documenting and designing processes not previously defined
- Reengineering processes: Radically redesigning or re-engineering existing processes
- Improving processes: Refining existing processes to enhance performance and ensure continual improvement
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