Invest in Your Career: Service Management Training for 2025 and Beyond

The Future is Bright ☀️ Be Ready to Shine!

As we move into 2025, the demand for skilled IT professionals continues to soar. Certification training in ITIL, DevOps, Agile and Employee Experience isn’t just a smart move—it’s an essential investment in your future.

Here’s why:

DevOps:

The global DevOps market is expected to grow at an impressive 22.34% compound annual growth rate (CAGR) reaching $44.06 billion by 2030. With companies prioritizing operational efficiency, cloud computing, and continuous delivery, the need for DevOps expertise is skyrocketing. Certification helps you master the tools and practices that drive faster releases, improved collaboration, and seamless automation.

Agile:

By 2033, the Agile market is forecasted to hit $179.9 billion, as organizations across industries adopt Agile frameworks to stay competitive. Agile training equips you with the mindset and techniques to lead adaptive teams, manage evolving priorities, and deliver customer value faster. Stand out as an Agile leader ready to tackle any challenge in today’s dynamic business environment.

Employee Experience Management:

The Employee Experience Management (EXM) market is experiencing notable growth, with various reports indicating a CAGR ranging between 6.5% and 11.2% over the next several years. On the high end is KBV Research. They anticipate the market to reach $14.3 billion by 2030, reflecting a CAGR of 11.2% during the forecast period. These projections underscore the increasing emphasis organizations place on enhancing employee engagement, satisfaction, and overall workplace experience.

Regarding Experience Level Agreements (XLAs), specific market growth metrics are less readily available, as XLAs represent an emerging paradigm within the broader EXM landscape. XLAs focus on measuring and ensuring the quality of user experiences, shifting the emphasis from traditional service level metrics to user-centric outcomes. As organizations continue to prioritize employee experience, the adoption of XLAs is expected to grow, contributing to the overall expansion of the EXM market.

ITSM/ITIL:

The IT Service Management (ITSM) market is still experiencing robust growth, with various forecasts indicating a CAGR ranging between 12.4% and 15.1% over the next several years. For instance, Fortune Business Insights projects the global ITSM market to expand from $11.91 billion in 2024 to $36.78 billion by 2032, reflecting a CAGR of 15.1% during this period.

As digital transformation accelerates, businesses are aligning their IT services with strategic goals more than ever. The ITIL framework continues to evolve, and certified professionals are in high demand to ensure efficient service delivery, continuous improvement, and seamless IT operations. ITIL training keeps you ahead of the curve with the latest best practices in service management.

Why invest in training?

Future-proof your career with globally recognized certifications.
UpSkill your expertise in high-demand areas of IT.
Increase your professional value and open doors to new opportunities.
Stay competitive in a fast-changing digital landscape.

🎓 At ITSM Academy, our training programs are designed to equip you with practical knowledge, hands-on experience, and the confidence to excel. Join a learning community that fosters growth, collaboration, and continuous improvement.

🔗 Explore our training programs and register now to secure your spot for a brighter future: www.itsmacademy.com

#JustKeepLearning

Note: The CAGR numbers were culled from various sources using OpenAI’s ChatGPT on February 15,2025. ChatGPT provided data from reports by Fortune Business Insights, Grand View Research, and KBV Research.

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