5 Essentials You Must Be Doing to be an SRE

Site Reliability Engineering (SRE) is more than a job title; it’s a mindset, a philosophy, and a set of practices designed to bridge the gap between development and operations. However, not every team or professional using the SRE title truly embodies what it means to be an SRE. In this blog, we’ll explore five key practices that define true SREs. If you’re not doing these, you might want to rethink calling yourself or your team an SRE.

1. Prioritizing Reliability Over Everything Else

SREs live and breathe reliability. If you’re not actively measuring and maintaining your systems' availability, performance, and durability, then you’re missing the core purpose of SRE.

What You Should Be Doing:
- Define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
- Use error budgets to balance feature development and system stability.
- Implement incident response processes to minimize downtime.

2. Automating Toil Away

Toil - the repetitive, manual tasks that don’t scale - should be the enemy of every SRE. If you’re still spending most of your time firefighting or performing routine tasks, you’re not fully leveraging the power of automation.

What You Should Be Doing:
- Identify and automate repetitive tasks using scripts, tools, or workflows.
- Continuously improve CI/CD pipelines to minimize manual intervention.
- Invest in infrastructure as code (IaC) to manage and scale environments seamlessly.

3. Proactively Monitoring and Observing Systems

An SRE isn’t just reactive, they are proactive. If you’re not deeply involved in monitoring, logging, and observability, you’re not anticipating problems before they occur.

What You Should Be Doing:
- Build robust observability systems with tools like Prometheus, Grafana, and OpenTelemetry.
- Analyze logs and metrics to identify trends and predict failures.
- Perform chaos engineering to test system resilience under stress.

4. Treating Operations as a Software Problem

SREs approach operations with a software engineering mindset. If you’re not writing code to solve operational challenges, you’re more of a traditional operations engineer than an SRE.

What You Should Be Doing:
- Create tools, APIs, and platforms to abstract and simplify operational processes.
- Write scripts or code to optimize system performance and reliability.
- Document and share best practices through playbooks and runbooks.

5. Fostering a Culture of Continuous Improvement

SRE is not a one-and-done activity; it’s a journey. If you’re not continuously learning, improving, and adapting to new challenges, you’re not embodying the true spirit of SRE.

What You Should Be Doing:
- Perform postmortems on incidents and ensure you learn from them.
- Stay up to date on industry trends, tools, and practices.
- Foster collaboration between developers and operations to align goals and priorities.

Conclusion:
Calling yourself an SRE doesn’t make you one. Your actions do. Embracing these five essentials is what separates true SREs from those who are merely adopting the title. If you’re falling short in any of these areas, it’s time to reassess your practices and align with the core principles of SRE.

Call to Action:
Ready to elevate your SRE game? Explore our in-depth training programs to master these essentials and more. Visit www.itsmacademy.com and take the next step in your journey.

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