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What’s New in IT?

What isn’t? With the internet of things there are so many options available to consumers that were not available even one month or one week ago.   With technology and job role functions evolving so fast, the best way to stay current is to become educated.  Here are just a few bits of interesting information. New for Every Day Consumers: In a  recent update Google’s Virtual Globe has introduced a feature called "Voyager." No longer will you be limited to only exploring places you've heard about, nor will you have to resort to randomly clicking on areas of the planet in hopes of finding a gem. Instead, "Voyager" presents you with dozens of curated journeys around the globe. Each voyage is centered around a theme. “Museums Around the World” will take you to a Street View of museums in every corner of the globe. If natural formations are more your speed, " Earth View " will show you "the most striking and enigmatic landscapes available in Goog

Pace-Layered Application Strategy

Historically, many companies have had a single strategy for selecting, deploying and managing applications. They have had a defined structure for classifying applications by value or functionality, but failed to recognize that applications are fundamentally different based on how and when they are engaged by individuals and the organization as a whole and the pace at which these tools need to be changed and updated.   Many organizations are finding themselves with an enterprise application strategy that fails to satisfy the needs of the business community, which has often led to underutilized applications throughout their portfolio. Gartner’s Pace Layered Application Strategy is a methodology for categorizing applications based on how they are used and how fast they change.   This strategy helps IT organizations rationalize the use of DevOps practices that ensure a faster response and a better ROI, without sacrificing integration, integrity or governance requirements.   The

Big Bang - DevOps

I learned about ‘The Diffusion of Innovation Theory’ in a DevOps Foundation training course.  I wanted to get my DevOps certification but more than that to learn about what makes a DevOps initiative successful.   When I mentioned the Diffusion of Innovation Theory to a coworker he said “It sounds like Sheldon talking to Raj on “The Big Bang Theory” TV series.  Although the name sounds Big Bangish the usage of this theory could be the real difference for success in any transformational change including DevOps. To start let’s begin with the definition of DevOps. DevOps is a professional and cultural movement that that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals. Improved workflows will result in an improved ability to design, develop, deploy and operate software and services faster. That’s where this “Big Bang” or Diffusion of Innovation Theory comes in.   De

Security in a DevOps Environment

Integrating Development and Operation teams as well as other functions that have previously been silo’d is key to any development project for all service providers today.   We hear a lot about this in DevOps training and certification classes.   What about security?  You may have heard the term DevSecOps.  This idea and term was coined to ensure that architects and developers include into our requirements and code those things necessary for security. Design architects will also want to ensure that security is integrated throughout the value stream of development, deployment and operations and it is done in such a way so that the complexity is as transparent as possible to the functional teams involved.   How can we do this without impeding our flow of work?    How can we still be able to meet compliance for legislative, legal or regulatory requirements relating to security? This is where Automation comes in.  Collaboration and measurement are key values but automation is also

BRM Convergence

I remember reading a quote “Every business today is a technology company” or something close to that. As we move from business-IT alignment to business-IT integration and now convergence, it is becoming more and more critical to understand and manage both the business and IT capabilities so that integration of the business strategy, IT strategy and the IT portfolio are seamless.  In today’s business climate it is imperative that the IT organization not only understand what the business strategy is, but be able to initiate and deliver services that not only support it, but help to shape it.  The Business Relationship role, process and capability is integral in making that happen. One of the tools that can be engaged to help facilitate this convergence is the “Business Capability Roadmap.   It is made up of three key components: Roadmap Business Capabilities: Identifies how business capabilities need to change to achieve defined strategies. Roadmap Enabling Capabilities:

Education in a Changing World

In years past you had to have some years behind you so that you could talk about the good old days.  Conversations would start with statements like “Remember when…?”   Today when a conversation starts with those words it could be a young person talking about how they did things last year or last month vs. how they go about their day to day activities today.     Things are changing so fast!  How does this affect educating and training learners and what needs to be tracked and recorded?  Certainly, not the same as it was a decade ago.  A recent solicitation stated “ Use of ed tech is skyrocketing, students on campus tote several devices each, but service needs range from high tech (wifi, connected classroom) to mundane (rat in the cafeteria, dorm toilet won't flush). All those needs have to be logged, serviced, tracked, reported on - hence the high demands on the platform used”.  Opportunity for bigger, better and more technology abounds! The tools that we u

BRM, DevOps and Excellence in IT Service Management

To say that digital technology has changed the world is an understatement. Digital transformations are revolutionizing entire industries and reshaping every aspect of business. To stay competitive, businesses must accelerate the delivery of digital products and services. To meet business demand, IT organizations must accelerate the delivery of secure, high-quality and reliable software features and functionality ( DevOps ). The thing about any transformation, whether it’s the digital transformation affecting the world, or the DevOps transformation affecting IT organizations and their business partners, is that it’s never only about the technology. A successful transformation requires shifts in peoples’ behaviors, mindsets, vocabulary, roles and reporting relationships. It requires changes to processes and to day-to-day operating procedures. Perhaps most importantly, the ability to undertake and achieve any transformation is determined by whether, or not, the company’s leaders