Skip to main content

The Whitehouse - Transitioning of Power to the New Administration

Image
By
So the election is over and we move into the transitioning of power to the new administration. This doesn’t officially happen until January 20th 2017. President elect Trump met with President Obama and so begins the transfer of Data, Information, Knowledge and Wisdom. So with such a short time the transfer between the transition teams and the operational teams has to happen quickly, efficiently and effectively.  This transfer of power has happened 43 times in our nation’s history with 11 happening so far in the postmodern era and the Obama to Trump administration being the twelfth. Can you say change model?

The ability to have this smooth transition rests to a significant extent on the ability of those involved to be able to respond to existing circumstances, their ability to understand the situation as it currently exists along with any options that may be available, along with the known consequences and benefits.  The quality, relevance and accessibility of this knowledge, information and data is critical to this smooth transitioning of power.

The purpose of this knowledge exchange (management) is to be able to share perspectives, ideas, experience and information and to ensure they are available to the right people at the right time. In this world of the IoT (internet of Things), and especially at the highest levels of government, reducing the need to rediscover important information is critical to our national security and continuity.

By safeguarding that the appropriate level of knowledge transfer takes place we can help to ensure:
  • That high quality decisions can be made based on reliable, secure, accurate and up to date information and that it is available throughout the transition period.
  • The continuation of government services without the interruption to those vital services that keep our country moving and secure.
  • That the staff of the incoming administration have a clear and common understanding of both the domestic and international circumstances that they will be leading us through and the options and constraints they will be facing.
  • They will have continued and controlled access that will allow them to feed forward the knowledge, information and data that will be needed to make strong wise judgments.
  • That they will have the systems and tools to be able to continue to gather, analyze, store, share, use and maintain data, information and knowledge that will allow us to continue to be the great nation that we have been in the past and will carry on to be in the future of this rapidly changing world.
And you thought that Knowledge Management was for IT professionals only!

For more information please see ITSM Academy's Service Transition and  Organizational Change.
  
Labels:

Comments

Post a Comment

Popular posts from this blog

Four Service Characteristics

By
Recently I came across several articles by researchers and experts that laid out definitions and characteristics of services. ITIL provides us with a definition that can help drive the creation of value-laden services: A means of delivering value to customers by facilitating outcomes customers want to achieve without the ownership of specific costs and risks. An area that ITIL is not so clear is in terms of service characteristics. Several researchers and experts put forth that services have four basic characteristics (IHIP): Intangibility—Services are the results of actions not things. They have no physical presence and represent a logical set of elements. One way to think of service is “work done for others.”  Heterogeneity—Also known as “variability”; services are unique items because of the mechanisms used to deliver services, which is people. Because the people element adds variability, the service is variable. This holds true, especially for the value proposition—not eve...
Post a Comment
Read more

What Is A Service Offering?

By
The ITIL 4 Best Practice Guidance defines a “Service Offering” as a description of one or more services designed to address the needs of a target customer or group.   As a service provider, we can’t stop there!   We must know what the contracts of our service offering are and be able to put them into context as required by the customer.     Let’s explore the three elements that comprise a Service Offering. A “Service Offering” may include:     Goods, Access to Resources, and Service Actions 1. Goods – When we think of “Goods” within a service offering these are the items where ownership is transferred to the consumer and the consumer takes responsibility for the future use of these goods.   Example of goods that are being provided in the offering – If this is a hotel service then toiletries or chocolates are yours to take with you.   You the consumer own these and they are yours to take with you.      ...
Post a Comment
Read more

What is the difference between Process Owner, Process Manager and Process Practitioner?

By
This article was originally published in 2015. With the Introduction of ITIL 4, some of this best practice has changed. See  ITIL 4 and the Evolving Role of Roles . Updated Definitions in ITIL 4: Process Owner: In ITIL 4, the concept of 'processes' has expanded into broader 'practices.' Consequently, the Process Owner is now often referred to as the 'Practice Owner.' This individual is accountable for the overall design, performance, integration, and improvement of a specific practice within the organization. They ensure that the practice achieves its intended outcomes and aligns with the organization's objectives. Process Manager: Now commonly known as the 'Practice Manager' in ITIL 4, this role is responsible for the day-to-day management of the practice. The Practice Manager ensures that activities are carried out as intended, manages resources assigned to the practice, and oversees the practitioners performing the work. Process Practit...
Post a Comment
Read more