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ITSM Academy Takes the Galactic Stage as a Sponsor for Pink Elephant's Star Wars-Themed 27th IT Service Management Conference and Expo

In the thrilling galaxy of IT Service Management (ITSM), a shining star has illuminated the path to excellence for two decades. ITSM Academy proudly celebrates its 20th year, and in a cosmic twist, announces its sponsorship of the Pink Elephant's 27th Annual International IT Service Management Conference and Expo, themed around the legendary Star Wars saga.

20 Years of Excellence: 
Since 2004, ITSM Academy has been a force for good in the realm of IT service management education and training. Adaptability and evolution have been the Academy's lightsabers, cutting through the challenges of the ITSM landscape. With two decades of commitment to empowering professionals, ITSM Academy continues to equip them with the skills necessary to navigate the complexities of the ITSM domain.


Conference Sponsorship in a Galaxy Far, Far Away:
As a proud sponsor of the Pink Elephant's 27th Annual International IT Service Management Conference and Expo, ITSM Academy's booth celebrates, "Strong, is the training at ITSM Academy." The conference promises to be an intergalactic gathering of industry experts, thought leaders, and IT professionals, all drawn together by the Force of ITSM excellence.

Highlights of the Galactic Conference:
#PINK24 conference brings a unique Star Wars flavor to the event. From lightsaber-wielding keynote speakers to interactive workshops that feel like Jedi training sessions, participants can expect an immersive experience exploring the latest advancements and strategies in ITSM.

ITSM Academy's own Donna Knapp is presenting, "Just Enough Process". Join Donna and learn 10 tips for applying Agile and Lean principles to your process design and improvement activities. Learn what to design in and what to design out of processes along with the characteristics of a minimum viable process. Donna will also explore when to re-engineer and when to ‘simply’ improve your processes and the role process integrations play in achieving process maturity.

Lisa Schwartz will be participating on a panel titled, "Is DevOps Dead?" hosted by David Ratcliffe. She is joining Rob England and George Spalding to discuss the future of DevOps.

Educational Initiatives from a Galaxy of Knowledge: 
As part of its commitment to education, ITSM Academy will showcase its latest courses, certifications, and training programs. Whether you're a Padawan looking to begin your ITSM journey or a seasoned Jedi Master seeking to enhance your skills, ITSM Academy's educational offerings cater to a diverse audience.

Networking and Collaboration Across the Galaxy: 
#PINK24 is not only a platform for learning but also a space for intergalactic networking and collaboration. ITSM Academy encourages conference attendees to connect, share experiences, and build relationships across star systems. The Academy believes in the power of a connected ITSM community, fostering an environment where professionals can support and inspire each other, just like the Rebel Alliance.

Looking to the Galactic Future: As ITSM Academy celebrates two decades of excellence in a galaxy not so far away, its vision for the future remains clear—to continue to ... educate & inspire.



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