Happy Anniversary ITSM Academy - 20 years and counting!

As I reflect on the incredible journey of the past two decades, I am filled with gratitude and a deep sense of appreciation. Today marks the 20th anniversary of ITSM Academy, and I want to take a moment to express my heartfelt thanks to all the Academy friends & family.

🙏 Gratitude for Endless Support: To our industry partners, and collaborators—thank you for your unwavering support. Your encouragement and shared experiences have been a source of inspiration throughout this incredible journey.

ITSM Academy's Company Philosophy was crafted in early 2004. I'm delighted to say if I were to write it again today... this is still what I would say.

Company Philosophy

We believe people are our greatest resource – and count on each member of our team to be a superstar who, collectively, creates a high-performance team. We treat our people with respect and learners as guests in our home. We recognize suppliers as partners in our efforts.

We realize our people’s input and energy are critical to our success. By using their ideas, we improve the company and help them see the important role they play.

We believe life is meant to be enjoyed. Success comes more quickly by having fun while working toward our objectives.

We take pride in the services we deliver and know anything worth doing is worth doing with excellence. We plan continually for success. Only by having passion for what we do will we generate the intensity in our quest for perfection.

We recognize our obligation to produce profits to provide for the growth of the company. We share the rewards of a profitable business with our people through excellent salaries, bonuses, and opportunities for career growth.

We believe Mr. Thomas Edison was right when he said; “If we did all the things we are capable of doing, we would literally ASTOUND OURSELVES”.

🤝 Building Meaningful Connections: It's the relationships we have forged that have made the last 20 years truly special. From the early days of the Academy to the present, the bonds we've created have been invaluable. Thank you for being partners, mentors, and friends.

🚀 Navigating Challenges Together: The IT Service Management landscape has seen its fair share of challenges, and it's through collective resilience and determination that we've overcome them. Your resilience is the backbone of our shared success.

🌐 Adapting and Evolving: The pace of change in both the training and ITSM industries has been both exhilarating and demanding. Together, we've embraced innovation, adapted to technological shifts, and paved the way for a brighter future. Here's to the spirit of continuous evolution!

🎊 Celebrating Milestones as One: This milestone is not just ours—it belongs to the entire Alumni community. Thank you for celebrating with us, for cheering on our victories, and for inspiring us to aim higher.

🥂 Here's to the Next Chapter: As we celebrate this significant milestone, I look forward to even more growth, innovation, and collaboration. With your continued support, I am confident the journey ahead will be even more remarkable.

Thank you for being an integral part of ITSM Academy's story.

Gratefully,

Lisa Schwartz Co-Founder & CXO, ITSM Academy

🚀✨ #20YearsStrong #IndustryGratitude #BusinessMilestone #Educate&Inspire #ILoveMyTeam

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