I have often been asked about how to implement a good design coordination process. My response is have you ever thought of implementation of a new process from a CSI approach? First let’s understand what the purpose and objective of a design and coordination process should be. Ensuring that the goals and objectives are met by providing and maintaining a single point of coordination and control for all activities and processes within the design stage of the lifecycle. If we approach this from a Continual Service Improvement perspective the first question to ask is: What’s the vision? Come to an accord among key stakeholders about what it is you want to create and what the underpinning critical success factors should be in support of the defined goals and objectives of the organization. Will they ultimately support the long term mission and vision of the business leadership? Where are we now? Set that baseline starting point about the current condition of where yo