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We are the World Leader for Value Stream Mapping?

Recently, I am hearing things like “We are the World Leader for Value Stream Mapping” from vendors and managed service providers alike. 

Why? I thought. Value Stream Mapping (VSM) was originally introduced in 1996. Why is this becoming such a hot item again now? 

Other tag lines and mantras that you are likely to hear are things like:    

Every IT executive, manager, or practitioner can surely add to this list. 

I thought about these and other new ways of thinking and realized we are moving beyond Digital Transformations and understood that true success for any delivery cycle will require Flow Engineering. Without continuous flow service providers are likely not going to be able to meet business and customer requirements. As an industry, the paradigm is already shifting.

TRAINING is a tool that provides overwhelming power and influence. Training allows IT Service Providers to not only educate but also inspire their people. This shift in culture is required to deliver quality. More than that, it increases our ability to deliver with the least amount of resources, time, and cost. Work with a training provider, like ITSM Academy to create an education plan! 

Do your IT professionals understand the difference or relationships of process to Value Streams?  If your organization is focusing on Security, Quality, Compliance, and Speed for the delivery of products and services this is a must-have.  A pipeline without a value stream is destined to fail at some level! VSM is critical to “FLOW” thinking and increasing FLOW and reducing WASTE is the only way to achieve the required Customer Experience.

Processes support value Streams – Surprise!  Not all processes require Value Streams. But ALL Value streams require processes.  Learn IF, WHEN and HOW--- Design New,  Reengineer, or to Improve your processes and how help to support value streams. Strategy!

For more details that will benefit your road map I encourage you to view these ITSM Academy courses: What is your plan?  Do you have one?

ITSM Academy's education planning team will spend all the time you need to assist you with a plan!  Begin Today – Start Chat!


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